Refund policy

Returns & Exchanges

• We accept returns or exchanges within 14 days of delivery
• Items must be unworn, unwashed, and in original condition
• Customers are responsible for return shipping

Items marked Final Sale, Custom Orders, or Limited Items (e.g. World Cup Jerseys) are not eligible for return or exchange.

Quality Guarantee

We stand behind our products.

If we make a mistake, such as a misprint, defect, or incorrect item, we'll make it right.

• Email hello@ljiljan.shop within 7 days of delivery
• Include your order number and a clear photo of the issue
• We'll send a replacement (if available) or issue a full refund
• No need to return the damaged item

Order Changes & Cancellations

Orders can be canceled or modified within 1 hour of purchase.
After that window, orders enter production and cannot be changed.